Keynote Speaker: Dr. Tuure Tuunanen
Title: “Design Science Research: Theory Ingrained Artifact and Deriving Theories from Artifact”
Abstract: During the last 25 years, design science research (DSR) has evolved into one of the accepted ways of conducting research and developing theories within information systems (IS) research community in addition to the quantitative and qualitative research approaches. The foundations of the DSR movement are in the history of the IS discipline itself, which builds on operations management and research, management science, computer science, and engineering studies. The rationale for the movement was to go back to the information technology artifact, constructs, instantiations, methods, and models, and to study them and to develop theories with them versus aspiring to be social scientists. These ideas and methods have later been adopted by others fields like operations management and service research communities among others. This talk will give an overview of design science research, its principal concepts and contemporary research methods used by DSR researchers, but also how the IS community have conceptualized DSR theories and theory development. These concepts and methods are illustrated with examples from my own studies in the area of method development for IS and service design. I hope that the DSR ideas provide a possible theory foundation for modelling research conducted within Management Science in general, and within MCDM in particular.
Bio: Dr. Tuure Tuunanen is professor of information systems in the faculty of information technology at the University of Jyväskylä. He is also a global faculty fellow of the Center for Service Leadership at Arizona State University. He holds a D.Sc. (Econ) from the Helsinki School of Economics. Dr. Tuunanen has worked previously, e.g., at Helsinki School of Economics and University of Auckland Business School. His research has been in the cross-sections of information systems, software engineering, and marketing science and is interested in multi-disciplinary research in the area of design science research and service innovation and design. Dr. Tuunanen’s research has been published, e.g., at J. of Management Information Systems, J. of Association for Information Systems, European J. of Information Systems, and J. of Service Research. He is an associate editor of J. of Service Research and an editorial board member at Service Science, J. of Association for Information Systems and J. Strategic Information Systems. He is the conference co-chair of the DESRIST 2017 12th Conference on Design Science Research in IS and Technology. Dr. Tuunanen’s DSR methodology article published in 2007 is the most cited article since its publication in the premier IS journals. More about his research can be found at http://www.tuunanen.fi and his publications are available at http://pubs.tuunanen.fi.
Keynote Speaker: Dr. Blair Feltmate
Title: “Un-Natural Alliances: Financial and Ecological Expertise Must Align to Address the Contagion of Climate Change”
Abstract: As a consequence of climate change, extreme weather events are on the rise — from floods, to droughts, wind, hail and fires. To date, means to adapt to these events have largely been considered in “professional isolation”, by those with either scientific backgrounds, or others working in business, the capital markets, or the legal profession. This presentation will focus on the need for these seemingly disparate entities to cooperate to address the climate file, as each brings to the solution matrix a unique and necessary skill that will ultimately serve the collective good. In the absence of creating such un-natural alliances, climate change and extreme weather events will not be meaningfully addressed.
Bio: Dr. Blair Feltmate is Head, Intact Centre on Climate Adaptation, University of Waterloo. The primary purpose of the Intact Centre is to mobilize practical and cost-effective means to help de-risk Canada from the costs associated with extreme weather events. Previous positions Blair has held include Vice President, Sustainable Development, Bank of Montreal; Director, Sustainable Development, Ontario Power Generation; and Partner, Sustainable Investment Group/YMG Capital Management. He has written scores of papers on climate change, sustainable development and the capital markets. He is generally interviewed by the media 100-150 times per year.
Keynote Speaker: Dr. Jyrki Wallenius
Title: “A Voting Advice Model and Its Application to Parliamentary Elections in Finland” Jyrki Wallenius, Aalto University School of Business
Abstract: Voting Advice Applications (VAAs) are online decision support systems that try to match voters with political parties or candidates in elections, typically based on how each responds to a number of policy issue statements. Such VAAs play a major role in many countries. In this keynote, I will describe the development and large-scale application of a new innovative matching algorithm for the most widely used VAA in Finland. The work is joint with Tommi Pajala, Pekka Korhonen, Pekka Malo, Aalto University School of Business, Ankur Sinha, Indian Institute of Management, and Akram Dehnokhalaji, Kharazmi University, Iran. We worked closely with the owner of the VAA, the largest daily newspaper in Finland, Helsingin Sanomat. Their previous algorithm, what one might call “naive” approach, was improved by including measures of candidate’s political power and influence, using proxy variables of media visibility and incumbency status. The VAA was implemented for the 2015 parliamentary election in Finland; our matching algorithm was used by 140,000 voters (26.7% of the electorate) in the Helsinki election district. The innovative algorithm generated recommendations that many voters were happy about, followed by users’ incidental comments that this was the first time the VAA recommended candidates they wanted to vote for. This showed the importance of catering to different kinds of voters with a model not previously considered by any VAA in any country. I conclude my presentation by a discussion of a number of important MCDM issues that needed to be addressed in our study.
Bio: Dr. Jyrki Wallenius is Professor of Management Science at the Department of Information and Service Economy, Aalto University School of Business (formerly Helsinki School of Economics). He is former Dean of his school and currently the chair of the Aalto University Professors Council. Wallenius holds a PhD from former Helsinki School of Economics. His research interests cover Multiple Criteria Decision Making, both method development and applications, as well as behavioral decision theory. Wallenius is the recipient of numerous national and international awards, including the Edgeworth-Pareto award of the International Society on Multiple Criteria Decision Making. He has extensively published in such journals as Management Science, Operations Research, EJOR, Decision Support Systems, Decision Sciences Journal, Naval Research Logistics, etc. Wallenius is former Editor-in-Chief of European Journal of Operational Research and Past President of the International Society on Multiple Criteria Decision Making.
Keynote Speaker: Dr. Jack Kitts
Title: Sustainable Healthcare Systems
Bio: Dr. Jack Kitts is President and CEO of the Ottawa Hospital. He received his medical degree from the University of Ottawa in 1980. After interning at the University of Toronto, he completed a three year tour as a medical officer in the Canadian Forces before returning to the University of Ottawa to complete specialty training in anesthesia in 1987. He spent one year as a research fellow at the University of California in San Francisco. Dr. Kitts then joined the medical staff at the Ottawa Civic Hospital as an anesthesiologist and Research Director for the Department of Anesthesia. In 1992 he led the development of the hospital’s Preoperative Assessment Clinic which became a model for subsequent clinics, both nationally and internationally. He also became its first Medical Director. In 1995 he was appointed Chief of Anesthesia at the Ottawa Civic Hospital and Associate Professor at the University of Ottawa.
In 1998, Dr. Kitts was appointed Vice-President of Medical Affairs and led the medical staff during a complex restructuring in which three hospitals and five large programs were merged into The Ottawa Hospital. He completed his master’s degree in business administration in 2001 and was named President and CEO of The Ottawa Hospital in February 2002. Dr. Kitts continues in that position to this day, managing a staff of 12,000.
The Ottawa Hospital is recognized as one of the largest and most important research and teaching hospitals in Canada. Its research institute is one of the foremost institutes in Canada, involving more than 1500 scientists, clinical investigators, trainees and staff.
Dr. Kitts’ inclusive, team-oriented strategic leadership, passion to ensure delivery of quality patient-centered care, and the development and mentoring of physician leaders, has been a central, unifying force in establishing and sustaining The Ottawa Hospital’s vision to provide each patient with the world-class care, exceptional service and compassion that we would want for our loved ones. Dr. Kitts is known nationally for his focus and expertise in patient experience, performance measurement and physician engagement; which makes him a sought after advisor and inspirational speaker on these key topics in health care today.