"> Frequently Asked Questions – Montfort Research Chair in Organization of Health Services

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Frequently Asked Questions

FAQ → Answers to Frequently Asked Questions by establishments or units interested in participating in the study

This research is for anyone who is Francophone or Anglophone. The workshop and interviews will be conducted in the preferred language of the managers. All questionnaires will be available in both official languages.
As a participant in the research the managers will have a 3-hour workshop to take part in, 2 telephone interviews of 30 minutes each as well as 4 questionnaires that will take 20 to 30 minutes each to complete. These activities will be spread over a 12-month period. The rest of the time will depend on the AO interventions that you will implement and how you will implement them. The AO interventions that you are going to implement will be those that you consider useful for improving the services on your unit, so this is not solely time dedicated to research.
Unit personnel (i.e., physicians, nurses, pharmacists, technicians, professionals and support staff) will have 4 questionnaires that will take 20 to 30 minutes each to complete during the 12-month project. The rest of the time will depend on the OA interventions that will be implemented.
Each patient / family will have a 20 to 30 minute questionnaire to complete.
The tasks are to ensure that research participants (managers, unit personnel and patients) can participate in the research activities. For recruitment the goal is to invite managers, their unit personnel and patients who go through these unit to participate in the research and sign the consent forms. Data collection involves ensuring the presence of managers in a training room for the workshop and helping to coordinate telephone interviews. For managers, unit personnel and patients the task is to collect their names and email addresses. For patients who prefer a paper questionnaire, it is a matter of giving it to them and collecting it afterwards.
We estimate that the project will require an investment of 3 blocks of approximately 40 hours (120 hours) over 12 months. The first block will take place in the first two months of the project. A second block will take place about six months after the start of the project and will last one month. A third block will take place about 11 months after the start of the project and will last one month.