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Telfer Health Transformation Exchange – Communities of Practice Workshop

The Telfer Health Transformation Exchange (THTex) welcomed over 30 health professionals and academics on Wednesday, April 4, 2018 for a Communities of Practice in Action Workshop. After brief introductions from Professor Wojtek Michalowski and Dr. Michael Fung-Kee-Fung, CoP Champions shared their experiences and spoke to the successes and gaps within their CoPs. Over the course of the workshop, we heard from: The Colorectal Cancer CoP – Dr. Robin Boushey, Colorectal oncology Surgery, The Ottawa Hospital The Lung Cancer CoP – Dr. Donna Maziak, Thoracic oncology surgery, The Ottawa Hospital The Urology CoP – Dr. Chris Morash, Urologic oncology Surgery, The … Continue reading »

Mayday: Canada’s Healthcare System in Crisis

On October 3, 2017, the Telfer Health Transformation Exchange hosted their second event of the year and were pleased to welcome guest speaker Senator Kevin Ogilvie. The speaker discussed Canada’s current healthcare system situation and presented his assessment of possible ways to improve it. Senator Ogilvie advocated for systemic changes in the delivery and access to health services, including considering solutions that work in other OECD countries. During the talk, he provided numerous examples to illustrate which parts of the Canadian healthcare system do not work as they should. In conclusion, Senator Ogilvie stated that he is a firm believer … Continue reading »

Modernizing Health Care Through Quality and Analytics With the Aim of Population Health

The Telfer School of Management welcomed over 80 health professionals, business leaders, civil servants and students on Wednesday, April 19 for an event organized by the Telfer Health Transformation Exchange (THTex) featuring Jean-François Beaulé, Dr. Deneen Vojta and Dr. Todd Staub of the UnitedHealth Group. After brief introductions from the Exchange co-leaders, Professor Wojtek Michalowski and Dr. Michael Fung-Kee-Fung, Mr. Beaulé, Executive Vice President, Health Plan Division/Performance, gave an overview of the UnitedHealth Group, its organization, and its strategic focus on innovation and advancement of benefits designs to better serve the population. Dr. Todd Staub, Senior Vice President for Physician … Continue reading »

I3 Lunch Series on Health Innovation – Featuring Wojtek Michalowski

Professor Wojtek Michalowski will be speaking at the I3 (Industry, Issues and Insights) Lunch Series on February 7th, 2017 at 11:30 am. Professor Michalowski will be talking about healthcare innovation, looking at some of the forces that can drive or kill innovation and how Ottawa is positioned to be a healthcare innovation hub. Further information about the lunch series can be found … Continue reading »

Transforming our Hospitals: Clinician-driven Operations Management

The Telfer School of Management welcomed over 70 health professionals, business leaders, civil servants and students on Wednesday, November 23 for an event organized by the Telfer Health Transformation Exchange (THTex) featuring Dr. Alain Mouttham from the Institut de Recherche de l’Hôpital Monfort. Dr. Mouttham’s presentation, entitled Transforming our Hospitals: Clinician-driven Operations Management highlighted the fact that Canadian hospitals have to become patient-centered and value-based and this transformation is possible by using a clinical operations management (COM) model. The COM model that is driven by clinicians goes beyond administration and IT led projects and looks at the processes from value-added … Continue reading »

Regional Initiative in Health Transformation Secures Top Provincial Quality Award

The Ottawa Hospital Cancer Transformation Team and the extended clinical care teams have been awarded the Cancer Quality Council of Ontario’s Top Quality Award for their work in reducing wait times and streamlining access to high quality care for one of the most lethal cancers facing our population – lung cancer.  Their work involved the implementation of the Ottawa Health Transformation Framework – a redesign process that includes patient engagement, a collaboration platform for change, technology workflow solutions and traditional performance methodologies.  The work was notable for the significant end user participation in the design process including clinicians, patients, and … Continue reading »

Innovation to Transform Healthcare: The Massachusetts General Hospital Experience

On Wednesday, May 18, health care professionals, business leaders, students and public servants gathered to attend an event organized by the Telfer Health Transformation Exchange (THTex), featuring Dr. Eric Isselbacher, Director of the Healthcare Transformation Lab at Massachusetts General Hospital and Associate Professor of Medicine at Harvard Medical School. Dr. Isselbacher described the activities and role of Healthcare Transformation Lab. Interestingly he said that the biggest challenge for the Lab was, and still is, to bring a culture of innovation to a very successful organization (Massachusetts General Hospital is consistently ranked a top hospital in the USA). During his talk, … Continue reading »

Innovate Health, Not Healthcare: The Mayo Clinic Way

Over sixty professors, health professionals, business leaders, civil servants and students gathered at the Telfer School of Management on March 30 to attend an event organized by the Telfer Health Transformation Exchange (THTex) and featuring Dr. Douglas Wood speaking about “innovating health, not healthcare”. During his presentation, Dr. Wood, who is cardiologist by training and currently Medical Director for the Center for Innovation at the Mayo Clinic, explained to the audience design thinking at innovation processes that have a sole goal of delivering better health to the patients. The Mayo Clinic Center for Innovation’s experience in transforming how people achieve … Continue reading »

Why Health Systems Must Become Innovation Test Beds

The Cleveland Clinic’s former Chief Innovation Officer speaks about why health systems must become innovation test beds and discusses his new book, Innovation the Cleveland Clinic Way: Transforming Healthcare by Putting Ideas to Work. You can read the article … Continue reading »

The Kinds of Teams Health Care Needs

An interesting article from the Harvard Business Review on shifting from the structure of teams to the activities of teamwork, in order to function more efficiently. https://hbr.org/2015/12/the-kinds-of-teams-health-care-needs … Continue reading »